We understand your concerns about privacy. Rest assured that we respect your privacy. We will not sell, rent, or loan any personal information regarding our customers to any third parties.
When an order is placed, we collect basic information including your name, home address, phone, and e-mail address. We use this information to confirm your order and to respond to any questions you may have. Where required, we also share this information with intermediaries (Parcel Carriers, Payment Processors, Product Manufacturers) that use such information only to fulfill the order. We completely trust these agencies, and have had no problems with confidentiality issues.
We do not provide this information to any other parties. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely. We train all of our employees about the importance of privacy. We give access to information about customers only to those employees who require it to perform their jobs.
We utilize multiple security measures to help prevent the loss, misuse and alteration of the information that we collect. Due to constantly changing Internet secure transaction handling measures, we depend on Starfield Technologies and Authorize.net to safely handle your encrypted web transactions. All orders are processed with 128-bit strong SSL encryption technology using Starfield Tech Secure Certificates.
Your security is our top priority, we have contracted with HackerSafe to make sure we are using the highest level of secure technology available, our secure server is monitored 24 hours a day by firewalls, vulnerability scanning software, and human security specialists. Authorize.net is the world's leading provider of online payment gateway services. Authorize.net's payment service enables us to accept payments securely & conveniently over the Internet, using their patented technology.
If requested, we will provide any information, but only if required by law. We will make sure to notify you by e-mail if there ever is a compromise of these policies, or if we have been forced to share any information under any circumstances.
Please check this page for any changes to our policy. (last updated May, 07)